Smartwebchat

Measured conclusion: Deep-tested. L2 outcome: tools_ok.

Create and manage website chatbots for European SMBs: bots, chat, and captured leads.

Add to your agent

Copy this into your MCP client config:

{
  "mcpServers": {
    "Smartwebchat": {
      "url": "https://smartwebchat.eu/api/mcp",
      "transport": "streamable-http"
    }
  }
}

Measured tools (10)

• smartwebchat_service_info

  Get factual information about the Smartwebchat service itself: what it does, plans and prices, the languages the WEBSITE is published in, where data is processed, and how to obtain an API key. Works without authentication — use it to answer questions about Smartwebchat before the user has an account.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_list_chatbots

  List the website chatbots in this account, with their IDs, names and the site each one runs on. Call this first — every other tool needs a botId from here.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_create_chatbot

  Create a new website chatbot for a business, including its greeting, personality and initial FAQ knowledge. Writes to the account: confirm the business details with the user before calling. Needs a key with full access; a read-only key gets 403 here.

  Parameters:

  • name (required) — string — Display name of the chatbot
  • businessName (required) — string — Name of the business the chatbot speaks for
  • industry (required) — string — Industry of the business, e.g. 'Arztpraxis', 'Restaurant', 'Handwerk'. Used verbatim in the chatbot's prompt, so keep the user's own wording and language.
  • faqs — array — Question and answer pairs the chatbot should know from the start
  • greeting — string — First message the chatbot sends to a visitor
  • websiteUrl — string — URL of the website the chatbot will run on
  • description — string — What the business does — background knowledge for the chatbot
  • personality — string — Tone of voice. The values are German and go to the API verbatim: 'freundlich' (friendly), 'professionell' (professional), 'locker' (casual).
  • idempotencyKey — string — Optional. A unique string you choose for this one creation (1-128 characters: letters, digits, '_' or '-'). If the call is retried with the same key, the account returns the chatbot created the first time instead of creating a second one. Use a new key for each new chatbot.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_chat

  Send a visitor message to a chatbot and get its reply, exactly as a website visitor would see it. Use this to test how the chatbot answers, or to check whether its knowledge base covers a topic. Records a conversation and uses the account's message quota, so it needs a key with full access; a read-only key gets 403 here.

  Parameters:

  • botId (required) — string — ID of the chatbot, taken from smartwebchat_list_chatbots
  • message (required) — string — The visitor message to send (max. 2000 characters)
  • sessionId — string — Optional: pass the same session ID again to continue an existing conversation

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_get_leads

  Retrieve the leads a website chatbot captured from visitors — contact requests, appointment bookings and callback requests, with the visitor's message and contact details. Without botId, returns the leads of every chatbot in the account.

  Parameters:

  • botId — string — Optional: only return leads of this chatbot. Omit for all chatbots in the account.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_update_lead

  Change the status of a captured lead, for example to mark it as contacted or closed. Writes to the account. Needs a key with full access; a read-only key gets 403 here.

  Parameters:

  • botId (required) — string — ID of the chatbot the lead belongs to
  • leadId (required) — string — ID of the lead
  • status (required) — string — New status: 'new', 'contacted' or 'closed'

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_diagnose

  Find out why a website chatbot does not answer or does not show up: checks access, the monthly message limit, credit, the language-model provider, allowed and refused origins, knowledge sources and whether anyone has chatted on the website. Returns findings with a code, a severity and a remedy. Read-only. Check complete before trusting an empty error list.

  Parameters:

  • botId (required) — string — ID of the chatbot to diagnose (from smartwebchat_list_chatbots)

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_get_fit

  Assess whether Smartwebchat fits a described business: primary need, market, number of client assistants, white-label, omnichannel, calendar and language-model requirements. Returns good_fit, partial_fit, not_fit or needs_review with reasons, limitations, a recommended plan and relevant URLs. Works without authentication. This assessment is self-asserted by the vendor and can say no. It never fetches the described website.

  Parameters:

  • primary_need (required) — string — What the business mainly needs the assistant for.
  • locale — string — Language tag for the returned URLs, e.g. 'en', 'fr-CA', 'it', 'pt-BR'. Any well-formed tag is accepted; languages without a published website fall back to 'de'. The language never changes the verdict.
  • market — string — Country or market of the business, e.g. 'DE', 'de-AT', 'NL', 'US'. Free text; only the language part is matched against the published website languages.
  • website_platform — string — Website system as stated by the caller, e.g. 'wordpress'. Echoed back only; never fetched or verified.
  • requires_white_label — boolean — Smartwebchat branding must be removed.
  • requested_ai_provider — string — The language model provider the caller wants. 'default' is the vendor's EU standard configuration.
  • number_of_client_assistants — integer — How many separate businesses or client assistants are to be served. More than one points to the agency plan.
  • requires_custom_widget_domain — boolean — The widget must run on the caller's own domain.
  • requires_direct_calendar_write — boolean — The assistant must write appointments directly into a calendar.
  • sensitive_professional_context — boolean — The business handles sensitive professional data (e.g. health, legal, tax).
  • requires_full_omnichannel_inbox — boolean — A full omnichannel inbox or helpdesk across channels is required.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_get_quote

  Price a Smartwebchat plan with optional add-ons: monthly net figures in EUR, each line with the product fact it comes from, plus the included quotas. White label returns price 'custom'. Works without authentication. The figures are self-asserted by the vendor from its published product facts. No checkout link is issued; a person completes the purchase.

  Parameters:

  • plan (required) — string — Plan to quote. 'white_label' returns price 'custom' without a calculation.
  • additional_seats — integer — Additional team seats beyond the plan's included number (integer, 0 or more).
  • additional_assistants — integer — Additional assistants beyond the plan's included number (integer, 0 or more).
  • expected_messages_per_month — integer — Expected messages per month; overage above the included quota is priced per 1,000 messages.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

• smartwebchat_prepare_handoff

  Prepare a single-use sign-up link for a person: it carries language, industry and your recommended plan into their registration and onboarding. The link expires after 15 minutes and works once. It does not create an account or a trial; the person does that by signing up. Works without authentication. The operator can turn this off; it then answers handoff_disabled. /agents/start shows the current status. Pass idempotencyKey on every retry.

  Parameters:

  • locale — string — Language of the sign-up page, for example 'en'. Unsupported languages fall back to 'de'.
  • industry_key — string — Industry of the business, one of `how_to_test.agent_demo_contract.industries` in /agents/start.
  • idempotencyKey — string — Send the same key on every retry of the same request; a retry returns the same link for up to 15 minutes.
  • demo_session_id — string — Optional demo session id from the scanner demo; its context is restored after sign-up.
  • recommended_plan — string — Plan you recommend: business, agency, white_label. Only plans with a trial preselect the trial type; the person can change it.

  Hints: read-only not declared · destructive not declared · idempotent not declared · open-world not declared

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